Privacy Policy

Last Updated: 20.04.2025

This Privacy Notice sets out how we at Pre-Law LLP (“Pre-Law”,“we”, “us”, or “our”) collect, use, protect and share your personal information when you use our website, engage our services, access any of our systems or platforms (where applicable), or otherwise interact or communicate with us.
About Us
Pre-Law LLP is the data controller responsible for your personal data.

Our full company details are:

Legal entity name: Pre-Law LLP

Company registration: Registered in England and Wales (Company number OC445599)

Registered office: 4 Elizabeth Court, Henry Street, Lancaster, LA1 1BY

Email address: info@pre-law.co.uk

ICO registration reference: ZB693555
How We Use Your Information
We use the information we collect for the following purposes:

To provide and manage our services
To respond to your enquiries
To improve our website and user experience
To send you updates and relevant content (with your consent)
To ensure website security and performance
To comply with legal obligations
What Information Do We Collect from You?
We may collect, use, store, and transfer different types of personal data about you, depending on the nature of the legal services you require:

Identity and Contact Information - including your name, date of birth, postal address, email address, telephone number, and other personal data as necessary.

Financial and Transaction Information – including bank account details, payment card details, invoicing information and other related billing information.

Instructions and Case Details – including personal information relevant to your legal issue, grievance, dispute, contract, agreement, correspondence and any other information necessary to provide legal advice and services.

Technical and Usage Information - including information about how you interact with our website, such as your IP address, browser type, time zone setting, and device type, collected through our website’s server logs or analytics tools.

Marketing and Communications Information – including your preferences regarding receiving marketing from us and third parties, and your communication preferences.

Sensitive Information - including information relating to your health, finances, family circumstances, or other sensitive information that may be necessary to properly advise you on your legal matter.We will only collect and process this data where necessary and with your explicit consent or as otherwise permitted by law.

Business or Organisation Information - where applicable, information relating to your business, employer, company officers, and contacts where legal services involve commercial or corporate matters.

We may collect, use, and analyse aggregated data (such as statistical or demographic information) to help us understand and improve our services.

Aggregated data:

is derived from personal data but does not directly or indirectly identify any individual; and
may include data about usage, service feedback, or general client interaction trends.

If we combine aggregated data with personal data so that it could directly or indirectly identify you, we will treat the combined data as personal data and apply the protections described in this Privacy Notice.

We may use aggregated data for statistical purposes without further notice to you. If you provide us with personal information about other individuals (such as employees, witnesses, suppliers, or third parties), you are responsible for ensuring that:

you have the appropriate authority or consent to share that information with us; and
those individuals have been informed about how their information may be collected, used, and processed by Pre-Law LLP and our service providers.

We will treat any such information in accordance with this Privacy Notice.
How We Collect and Use Your Personal Data
How we collect your information

We collect most personal information directly from you when you interact with us, including when you:

complete online forms via our website;
correspondence with us by email, telephone, post or other means;
instruct us to provide legal services or advice.

We may also collect personal information indirectly:

‍ from third parties in connection with the provision of our services;
from publicly available sources, such as Companies House or HM Land Registry;
from your employer, pension administrator, professional adviser, or trade union, where relevant to your legal matter;
from healthcare or occupational health professionals, where appropriate to your instructions; through automated technologies, such as cookies and server logs, when you interact with our website (please refer to our Cookie Policy for more information).

How we use your information:

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a contract: where we need to perform a contract we are about to enter into or have entered into with you.

Legal obligation: where we need to comply with a legal or regulatory obligation.

Legitimate interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Consent: where you have given us explicit consent (for example, to receive marketing communications).

In rare cases, we may also process your personal data to protect your vital interests or those of another individual, such as safeguarding concerns.
Purpose
Legal Basis
To register you as a new client
Performance of a contract
To provide and deliver legal advice and services
Performance of a contract
To manage payments, billing, and account administration
Performance of a contract and legitimate interests
To comply with legal and statutory                      obligations (e.g., tax, accounting, or business law requirements)
Legal obligation
To maintain the security and confidentiality of our systems and client information
Legitimate interests and legal obligation
To improve our services, website functionality, and client experience
Legitimate interests
To send your marketing communications where consent has been provided
Consent
To conduct internal business analysis and service development
Legitimate interests
We will only process Sensitive Information where necessary for your legal matter and only with your consent or as otherwise permitted by law.  
How we protect your personal information
We are committed to safeguarding your personal information. We have put in place appropriate technical and organisational measures to protect your data against accidental loss, unauthorised access, use, alteration, or disclosure.

These measures include access controls, secure storage solutions, encryption technologies, and internal policies governing data security and retention. Only authorised personnel who have a legitimate need to access your information are permitted to do so, and they are subject to duties of confidentiality.

While we do everything reasonably possible to protect your information, please be aware that no system is ever completely secure.
How long do we keep your personal information for?
We will only retain your personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. We may also retain your personal information for a longer period in the event of a complaint, or where we reasonably believe there is a prospect of litigation arising out of our relationship with you.

For more information about specific retention periods, please contact us at info@pre-law.co.uk.
Your rights in relation to your personal information
You have a number of rights under data protection law in relation to the personal information we hold about you.

Your rights include:

Access - the right to request a copy of the personal information we hold about you (a "subject access request").

Rectification - the right to require us to correct any incomplete or inaccurate information we hold about you.

Erasure (“Right to be Forgotten”) - the right to request deletion of your personal information in certain circumstances, such as where the information is no longer needed, you withdraw consent, or you successfully object to processing.

Restriction of Processing - the right to request that we suspend processing of your personal information, for example if you want us to verify its accuracy or the reason for processing it.

Data Portability -
the right to request a copy of your personal information in a structured, commonly used and machine-readable format, and to transfer that data to another organisation where processing is based on consent or contractual necessity.

Object to Processing - the right to object to the processing of your personal information where we rely on a legitimate interest (including profiling). You have an absolute right to object to your personal information being used for direct marketing purposes.

Withdraw Consent - the right to withdraw consent at any time where we are relying on consent to process your personal information. This will not affect the lawfulness of processing carried out before consent was withdrawn.

Not to be Subject to Automated Decision Making - the right not to be subject to decisions based solely on automated processing, including profiling, where such decisions would have a significant legal effect on you.

If you wish to exercise any of your rights, please contact us at info@pre-law.co.uk.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

For more information about your rights, you can also visit the Information Commissioner’s Office (ICO) website at www.ico.org.uk.
Contact us if you have a question or a complaint
You have the right to make a complaint at any time to the relevant data protection authority. In the UK, this is the Information Commissioner’s Office (ICO) at www.ico.org.uk.

We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us at info@pre-law.co.uk.
Updates to This Policy
We may update this Privacy Policy from time to time and keep it under regular review. Any updates will be posted on this page with a revised “last updated” date.
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